Founded in 2007, CRMCulture has built hundreds of Salesforce CRM solutions for customers in a diverse array of industries with complex business logic; notably Financial Services, Healthcare, Manufacturing and Technology. With offices in Boulder, Chicago, Irvine and San Diego, and a customer-oriented team focused on adding value quickly, CRMCulture is your comprehensive Salesforce Cloud Alliance Partner. While many CRM vendors and products focus on the Accounting system or ERP as the nexus for business logic, workflows and information, CRMCulture believes that the CRM is both the focal point for business intelligence, and the only internal system that your customers will experience. CRMCulture's Salesforce Sales and Service Cloud solutions ensure that the customer is paramount, and that the CRM system is tailored to deliver immediate business value and delight customers. By implementing your unique business processes with highly scalable, customizable and integratable Salesforce solutions, our customers can expect improved operational efficiency, reduced risk, increased sales, and connected customers. This frees your business to do what it does best.
CRMCulture was born from the passion that Steve Roch acquired during his 17 year career as a CIO, VP of Marketing, and Customer Service Manager. The experience of selecting and implementing multiple CRM, Customer Support, Accounting, Business Intelligence (BI) and Marketing Automation (eMarketing) systems taught him that fostering an internal culture of innovation and operational excellence is what drives the success of any technology implementation.
Steve took this belief and his strong executive leadership and founded CRMCulture. Over time he has been recognized by vendors, colleagues, and industry analysts as an innovator that really understands the customer’s perspective and what it takes to successfully implement any business management software system.
A culture of CRM enthusiasm (bordering on fanaticism) across all levels of the organization is baked into our DNA. CRMCulture has grown simply because we solve tough business problems, and we share our CRM knowledge and experiences. Our team of seasoned developers and business analysts employ the principles of the 5Hs (Happy , Honest, Hungry, Humble, and Headroom) with a serious dose of customer advocacy.