A strategic approach to CRM adoption
Strong Technical Leadership
CRMCulture starts by offering Pivotal CRM, the premier Customer Relationship Management application in the business. CRMCulture has the technical experience to highly customize this application to fit the very specific needs of our customers. As innovators and thought leaders we have created several add-on applications that compliment the out-of-box CRM system.
A modern approach to Software Development
In each deployment there are gaps between the customers’ workflow and the out-of-box application. CRMCulture closes these out-of-box feature gaps by partnering with the customer, making use of the Agile Software Development process. The Agile Development methodology emphasizes short development and delivery so that if we miss, we miss small and can take quick corrective action. All through the project we will rapidly release features and ask for feedback. With this approach we emphasize working software as the measure of success but often we proto-type a feature and then ask for feedback because again we don’t want to miss the target after working many weeks on it. Of course, this process also demands more involvement from the customer as they give honest feedback and participate just as much as the programmers.
CRMCulture's experience with CRM Strategy and implementation services is unparalleled. View our customer testimonials or contact us to find out how we can jump start your CRM implementation.