|
Productivity Pack 10 minute demo guaranteed to blow you away! All demos... |
|
|
Pivotal for iPhone is configured in hours not days. The killer app for the Road Warrior! Learn More |
|
Read MoreCRMCulture truly revolutionized our business. Not only did Steve and his team make innovative changes to our processes and database design but they trained, empowered and energized us to carry on the CRM effort to achieve even greater benefits across business lines. My team is now able to work from a single data source for five key departments, including programs, marketing, customer service, publications and accounting. By centralizing how we store information and streamlining how we access it, we have improved the efficiency of our department and produced headcount savings in just a few short months. Of course, one of the biggest benefits is that we now have a more holistic view of our clients so we can serve our customers better.Wendy Velez
National Institute for Trial Advocacy
About us
CRMCulture helps companies implement not only their CRM and Marketing Automation systems but more importantly we implement and teach a "CULTURE" of customer relationship management and lean business processes that focus on generating good customer profits through superior customer experience management.
The CRMCulture team is committed to delivering customized CRM business applications that are focused on the user experience and achieving operational excellence.
CRMCulture was born out of the passion that Steve Roch had in implementing multiple CRM, Customer Support, Accounting and Marketing Automation systems during his 17 year career as a CIO, VP of Marketing, and Customer Service Manager.
Over time Steve was recognized by vendors, colleagues and industry analysts as a customer that really understood the key to successful CRM implementation. The key was his strong executive leadership implementing an unrelenting culture of operational excellence, lean business processes and a passion for using information technology to drive company profits and revenue.
Learn more about our team, who combined has more than 25 years of experience in the world of CRM. We have worked extensively on project implementations and customizations for companies in publishing, software development, non-profit, event management, education and more. Learn more about our clients by visiting our testimonials page