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What People are Saying

CRMCulture truly revolutionized our business. Not only did Steve and his team make innovative changes to our processes and database design but they trained, empowered and energized us to carry on the CRM effort to achieve even greater benefits across business lines. My team is now able to work from a single data source for five key departments, including programs, marketing, customer service, publications and accounting. By centralizing how we store information and streamlining how we access it, we have improved the efficiency of our department and produced headcount savings in just a few short months. Of course, one of the biggest benefits is that we now have a more holistic view of our clients so we can serve our customers better. Wendy Velez
National Institute for Trial Advocacy

Testimonials

CRMCulture truly revolutionized our business. Not only did Steve and his team make innovative changes to our processes and database design but they trained, empowered and energized us to carry on the CRM effort to achieve even greater benefits across business lines. My team is now able to work from a single data source for five key departments, including programs, marketing, customer service, publications and accounting. By centralizing how we store information and streamlining how we access it, we have improved the efficiency of our department and produced headcount savings in just a few short months. Of course, one of the biggest benefits is that we now have a more holistic view of our clients so we can serve our customers better.

Wendy Velez

Director of Programs

National Institute for Trial Advocacy

CRMCulture was more of partner than a consultant to NITA during our CRM implementation. Unlike other consultants that are adequate at implementing what we tell them to do but offer no insight, CRMCulture challenged us to think about our business differently and consistently delivered more than we asked for. CRMCulture lead the charge in revamping many of our business processes to utilize all that a linked CRM and Accounting system can deliver. Consequently, we have realized a great return on our integrated CRM and Solomon investment.

Katie Blackett

Director of Finance

National Institute for Trial Advocacy

I've worked with hundreds of CIO's and VP's of Marketing through the years and among them Steve is truly one of the most talented and visionary executives I have encountered. He understands business processes, CRM and marketing automation like no other CIO I have met and has that rare ability to both work at the executive level, manage a team, and comprehend technical nuances without missing a beat in any arena.

Steve's highly successful CRM and Marketing Automation implementations are a great success story of how one can leverage PivotalCRM and MarketFirst to deliver revenue and profit for a business. Because of this, we at CDC Software were honored when Steve recently agreed to speak at our User Conference with over 150 I.T., Sales and Marketing professionals and his insights and experience were a benefit to all. In today's world where being leading edge can bring millions in profit, yet risk mitigation and not pushing the envelope too far is essential, Steve's ability to balance ROI, cultural and political considerations yet be on the cusp of the latest technologies makes him invaluable in the CIO role.

Mark LeVell

Director, MarketFirst Product Group

CDC/Pivotal Corporation

Steve is amazing! His energy and passion is contagious. I see his tremendous contribution to our board work at Camp Fire USA - Central Rockies Council. Both towards our mission as well as his CRM culture building expertise. I hear the same from others he works with. If you have or are implementing CRM structure, get Steve involved to make sure you use it well and can apply to your company culture - that is a difference maker!

David Sandusky

Founder / Speaker | Board President

Your Brand, LLC | Camp Fire USA - Central Rockies Council

Today we were able to do a marketing campaign to 1,200 Clients in what seemed to be the blink of an eye. Prior to Pivotal, this would have taken a week or more manually, and with multiple employees! I am very impressed thus far!"

Anthony DeLuca

Attorney

DeLuca and Associates

"We are in shock and awe at what you've done with our product."

Dean Ara

Pivotal Product Mngr

CDC Software

"The level of customer service provided by the team at CRMCulture has been unparalleled. Our project manager recently spent three days in our office and was "talking our CLE talk" right away. He understood our business processes and was able to guide us through this transition with thoughtful guidance and insight and a great deal of patience. We look forward to working with CRMCulture on this project and future projects in years to come."

Jill Castleman

Director

Georgetown Law

I just wanted to thank you [CRMCulture] for all of the work you did out here. You were an absolute pleasure to work with and it was great to see how quickly you could transform the system for us.

Nicole Dragoo

COO/Chief Compliance Officer

Chandler Asset Management